Optimate Financial Solutions is a registered category 1 financial service provider (FSP 20223) and is authorised to provide advice and intermediary services in respect of the individual financial planning and employee benefits arrangements.

 

Optimate Financial Solutions makes use of an external FSCA registered compliance officer as well as an external accounting officer and an independent external auditor, and is subject to regular oversight and compliance visits by the FSCA.

 

To view our Conflict of Interest Policy, please click here.

 

Optimate Financial Solutions is a specialised advisory company and, as such, does not have a need to store much of our client’s data or personal information nor is there a need for powerful processing technology. Having said this, OFS takes the protection of client information very seriously and has implemented measures to ensure that our client’s information and data remains secure and is only used for the purposes for which it has been provided (i.e. POPI compliant). Optimate does this by using the enterprise grade security processes and systems of our data storage provider, which includes the encryption of all stored and shared data files (using 256 bit AES and SSL technology). Our clients are also provided with appropriate legal protection in terms of our service level agreements.

 

Optimate Financial Solutions’ processes and procedures are geared around our client servicing plans which are integrated with the applicable service providers’ service level agreements. Being a small organisation, Optimate Financial Services has adopted the approach of leveraging off our technology providers’ back-up and disaster recovery plans which offer the assurance of unlimited version history and file retrieval abilities. We do however run separate in house back-ups which are conducted each week.